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FAQ's

Do you offer guidance on choosing the right coffee and equipment?

Yes! We provide detailed product descriptions and brewing guides on our website. We're always available if you need extra support. Give us a call or drop us an email

How does my purchase support mental health services?

10% of all sales profit gets donated to The Samaritans, a charity close to our hearts and an organisation that really saves lives

What is your return policy?

We have a 14-day return policy for brewing equipment. For coffee beans, due to their perishable nature, we can't accept returns, but we do guarantee satisfaction. If you're not happy with a coffee, please contact us, and we'll make it right.

How does buying from a small batch roaster benefit me and the coffee industry?

You become part of a community that values quality and craftsmanship over mass production Plus, our direct relationship with farmers means we can provide you with detailed information about the origin and processing of each coffee.